The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

The GPT effect: A new era of customer service

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Is There a Need for More Engineers?

I think it just makes us more productive. May allow for the cycle time on software to speed up. At least until we reach the singularity, I'm pretty convinced of the need for more and more engineers. But as Ethan said, exactly, you know, the exact skills and the way that it looks may shift.

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