Beyond UX Design

17. From Outputs to Outcomes with Neil Pleasants

Feb 8, 2023
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Episode notes
1
Introduction
00:00 • 2min
2
The Importance of Product Focused Teams
01:54 • 4min
3
Bosch Dishwasher vs. Outcome Focused
05:27 • 2min
4
The Journey of Moving a Feature Factory to an Outcome Focus Team
07:10 • 4min
5
The Universal Principles of Lean Manufacturing
11:32 • 3min
6
The Importance of a Similar Language in Software Development
14:46 • 5min
7
The Importance of Internal Tools for the Warehouse Team
19:48 • 4min
8
How to Make People Long for the Open Seas
23:53 • 2min
9
How to Win Over Key Change Operators in a Product Team
25:36 • 2min
10
How to Normalize Your Conversations to Get Results
28:00 • 3min
11
How to Integrate Digital With Your Business
31:22 • 5min
12
The Importance of Flexibility in Collaboration
36:08 • 3min
13
The Importance of Metrics
39:25 • 2min
14
How to Be a Successful Designer
40:58 • 2min
15
How to Build Empathy for Your Team
43:16 • 2min
16
How to Get Out of the Build Trap
45:45 • 2min
17
How to Interview a Designer
47:46 • 2min
18
The Best Non-Design Podcast
49:59 • 2min
19
The Best Places to Visit in Europe
51:36 • 2min
20
Sketchbook: My Favorite Design Tool
53:45 • 2min
21
How to Get Your Team From Feature Factory to Outcome Focused
55:24 • 2min