Beyond UX Design cover image

17. From Outputs to Outcomes with Neil Pleasants

Beyond UX Design

00:00

How to Normalize Your Conversations to Get Results

I think that's like an amazing thing, like just normalizing the change that you want to see and making it part of the normal conversation. 100%. And I could think of so many other scenarios where you would do something like that for any number of research or voice a customer or validation or whatever. But if you start to just talk about things, it becomes the norm. So that's what I've been doing for a little while. You go in and especially coming into mindful chef, it was OK. Yeah, well, if we worked towards outcomes, that's better.

Play episode from 28:00
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app