Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
Introduction
00:00 • 4min
The Importance of Niching Down
03:42 • 2min
Building a Strategic Narrative
06:10 • 4min
How to Scale Your Business to a Transactional Environment
10:17 • 4min
How to Build a Public Approach to Customer Feedback
14:19 • 2min
How to Get Feedback on Your Website
16:39 • 1min
How Proofpoint's Strategic Narrative Changed the Business
18:08 • 4min
The Importance of Client Experience in SLAs
22:08 • 3min
The Importance of a Proof Point Partnership Pact
24:45 • 2min
Building a Strategic Narrative for Client Onboarding
27:12 • 3min
The Meta-Symbiotic Relationship Between Culture and Narrative
30:36 • 4min
Building a Strategic Narrative
34:09 • 3min
The No BS Small Business Book by Casey Graham
37:22 • 2min
The Importance of Trusting Your Gut
39:09 • 3min
The Hardest Part of Agency Life
41:59 • 2min
How to Treat People With Kindness and Dignity
43:31 • 5min
How to Be a Successful Tandem Duo on Agency Life
48:51 • 2min