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3min chapter
Niching Down (But Not the Way You Think) w/ Mike & Gaby Grinberg
Agency Life
The Importance of Client Experience in SLAs
Ramodesh: We have this desire, a good desire to deliver an exceptional client experience. But if the people delivering on those client services aren't having an exceptional experience, then it is going to show its two sides to the same coin. Ramodesh: I will be talking and sharing about the proof point partnership pact on LinkedIn very, very soon. And so those that follow me or those that after this conversation want to follow me, please do because I'm excited to unveil this.
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