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2min chapter
Niching Down (But Not the Way You Think) w/ Mike & Gaby Grinberg
Agency Life
How to Build a Public Approach to Customer Feedback
"I completely agree with the concept of like it has to come from the top down," he says. "If I had to do it over again, I'm sure we can do it faster." He adds that building in public is a key part of being successful as an agency owner or marketer.
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