AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Engineering Enablement by Abi Noda
A customer service approach to improving DevEx | Jason Kennedy (One Medical)
Jul 12, 2023
44:30
AI Summary
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- Shifting focus from engineering efficiency to engineering experience reflects a customer-centric approach and prioritizes developer experience.
- Balancing broad objectives with clear focus areas is essential to prevent a development team from becoming an 'everything team' and maintain coherence.
Deep dives
Transition from Engineering Efficiency to Engineering Experience
The team at One Medical changed their team name from engineering efficiency to engineering experience to better reflect their focus on the developer experience. The decision came after observing other teams at One Medical that emphasized the user experience, aligning with the company's customer-centric approach. This shift aimed to prioritize the development experience of engineers within the organization, highlighting the importance of focusing on user experiences.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode