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A customer service approach to improving DevEx | Jason Kennedy (One Medical)
Engineering Enablement by Abi Noda
The Journey of a Quartal Survey
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The first NPS score that we had, yeah, in Q1 of this year was maybe minus 30 or around minus 30 or so. So still, I guess, yeah, kind of low from the NPS way of thinking about that, right? You've got more detractors than the others. We were still surprised at how many positives really came in. A couple of people in their magic wand said, actually, I don't think I would change that much, which is cool.
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