3min chapter

Engineering Enablement by Abi Noda cover image

A customer service approach to improving DevEx | Jason Kennedy (One Medical)

Engineering Enablement by Abi Noda

CHAPTER

The Challenges of Surveys

In general, what are the biggest challenges with surveys in your experience so far? The impact of a particular response. How do you break down the problems that you're asking about the right things and the right way at the right level of detail where it's people could respond but then it's actionable for your team to interpret?"

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