A customer service approach to improving DevEx | Jason Kennedy (One Medical)
Engineering Enablement by Abi Noda
The Importance of Context in Developer Sentiments
I would imagine that your score is really aren't that low compared to the industry data and averages out there. But also looking at, we can see the lower detractors score combined with, you know, particular magic wand feedback. It's all anonymous, but it still kind of gives you that. If I had to give advice, I'm still a big fan of kind of the weekly. They don't necessarily have to participate every week, but I think they know it's there. And even the quarterly one, we've only done it twice. I don't think people are as used to it yet.
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