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A customer service approach to improving DevEx | Jason Kennedy (One Medical)
Engineering Enablement by Abi Noda
How MPS Measures Progress Month Over Month
In addition to this weekly continuous poll, you run a quarterly MPS survey. Can you provide a little more detail into what you're actually measuring? Is it the frequency in which certain things are being selected as pain points or is there other ways you're kind of quantifying this data? Yeah, it's a pretty simple, just kind of frequency right now.
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