
From A to B
Conversations with interesting people across the digital marketing spectrum about all things experimentation.
Latest episodes

Feb 28, 2024 • 32min
Are Prioritization Frameworks Overrated? ft. Bhav Patel
In the episode, Shiva and Bhavik "The Sick" Patel discuss prioritization frameworks. Theoretically, they are a fantastic mechanism for ensuring you have a testing program which focuses on high ROI tests - especially when resources are limited. However, they do have some drawbacks worth discussing, including subjectivity in scoring.
(00:00) Episode Start(02:30) The Role of Effort in Prioritization(03:01) The Need for Objectivity in Prioritization(12:38) The Importance of Flexibility in Prioritization(17:01) Using Prioritization Frameworks to Prove HiPPOs wrong(20:37) Shit You Need to Know (Ben Labay)
This week's "Shit You Need to Know" comes courtesy of Ben Labay - check out his post here! http://tinyurl.com/FromAtoBBen

9 snips
Feb 14, 2024 • 32min
You're Doing Personalization Wrong ft. David Mannheim
David 'Zedd' Mannheim discusses the importance of 'stages' (user's intent) in personalization over optimizing for pages on your website. He also shares his spicy take on 'social proof' in advertising.

Jan 31, 2024 • 31min
How to Break into CRO ft. Juliana Jackson
In this episode, Shiva and Juliana discuss how to break into the field of experimentation, the importance of understanding experimentation principles, and the value of critical thinking in the process. They also share tips for product owners and engineers who want to start testing and experimenting with small changes without disrupting the entire website.
Juliana has some EXCELLENT tips for little ways you can test without breaking your site entirely, which is great for actually breaking into testing!
Timestamps:
00:00 Show Kickoff
01:57 Juliana's Professional Path
02:44 Understanding Experimentation
12:51 Tips on Running Smaller Scale Tests (without fucking up your site)
22:58 LinkedIn Post of the Week (Ryan Thomas)
This week's LinkedIn Post of the Week is brought to you by Ryan Thomas - check out his spicy post here: http://tinyurl.com/FromAtoB-RyanThomas
Be sure to follow Juliana and her dope podcast at Standard Deviation Podcast and her marketing blog at https://juliana-jackson.com/

Jan 17, 2024 • 33min
Make Designers Give a Shit about CRO ft. Erin Weigel
Shiva and Erin Weigel discuss different kinds of designers, the mindset of a designer, how to work with a bad designer, and the importance of collaboration between designers and CROs. They also highlight the problem of prioritizing corporate storytelling over visitor needs and offer advice on partnering together to combat challenges.

Jan 3, 2024 • 32min
Get Your CRO Bag (Get Paid) ft. Rommil Santiago
Special guest Rommil Santiago joins the hosts to discuss salaries in the experimentation industry. They explore the insights from the Experimentation Salary Report, the challenges of quantifying the value of a CRO manager's work, and the importance of promoting the CRO industry. They also delve into the relationship between satisfaction, happiness, and salary, and emphasize the significance of experimentation in analytics.

6 snips
Nov 1, 2023 • 35min
Site Redesigns Suck. Here's How to Survive One
Preparing for a website redesign, mitigating risks, and the significance of user tests and prototypes. Analyzing performance after a redesign, providing opt-out options, and effective communication strategies. The use of chess as an analogy to explore experimentation and planning. The importance of planning and adaptability in running an experimentation program. Strategic thinking and planning in redesigning and advice for junior CROs.

Oct 18, 2023 • 28min
Can Optimizers Survive a Zombie Apocalypse?
In this spooky episode, the hosts discuss whether CROs can survive a zombie apocalypse, exploring survival strategies, fighting for resources, and decision-making. They also have fun guessing the most and least popular Halloween candy.

4 snips
Oct 11, 2023 • 30min
We Beg You: Don't Copy Competitors, Watch Them
The hosts discuss the pitfalls of blindly copying competitors, emphasizing the need for independent research and understanding one's own audience. They recommend analyzing competitors and gaining insights to make better decisions. They also explore the value of failure as a learning opportunity and the importance of experimentation and progress over perfection.

Oct 4, 2023 • 30min
Am I Working With a CRO Client From Hell?
Tracy and Shiva discuss the challenges of working with difficult clients, including identifying red flags, strategies for dealing with them, and the importance of providing necessary data. They also touch on the risks of testing on inaccurate data and the ethics of design patterns.

Sep 27, 2023 • 27min
Social Proof - Awesome or Overrated?
Reviews, ratings, testimonials, user-generated content... we've seen ENOUGH already!
We've all been told in Marketing 101 that you NEED social proof. When does it become overkill in your digital marketing program though?
In this episode, Tracy and Shiva discuss:
00:00 Intro
02:20 Social proof is great... sometimes
06:11 The need for authentic and creative social proof
10:02 Is social proof a bandaid fix for conversion issues?
16:16 How to do (and test) social proof right
18:11 The verdict: Is social proof awesome or overrated?
19:03 LinkedIn Post of the Week
The LinkedIn post of the week is from Mariya Delano: https://tinyurl.com/FromAtoBMariya
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