Expanding a business can be both exciting and challenging, with new opportunities and complexities to consider. In this episode, John and Jack explored the nuances of blending two businesses together and the key strategies involved in managing the transition effectively. Jack also discusses his recent plumbing business acquisition, detailing his initial successes and challenges within just one week. They explore the complexities of integrating purchase order systems and optimizing QuickBooks to manage income and expenses efficiently as Jack introduces new departments. Furthermore, they tackle the practical strategies for overseeing departmental finances, stressing the importance of simplicity in bookkeeping and operations. Episode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

In this episode, John and Jack interview Neel Parekh, the founder of MaidThis Franchise, a remote cleaning business. Neel shares his journey from leaving a 9-to-5 job in private equity to starting a cleaning company after being inspired by a Reddit post. With a passion for travel, Neel optimized his business for remote operations, allowing him to explore 50 countries over seven years. MaidThis Franchise has now expanded into the first and only Airbnb cleaning franchise, with about 23 locations across the U.S.Discover more about Neel by tuning in to his podcast, The Freedom Formula. On the show, he engages in conversations with individuals who have achieved Time, Location, or Financial Freedom, exploring their stories in depth.Episode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjack Episode Guest:Neel Parekh: @NeelBParekhSpecial thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

In this episode, John and Jack address the marketing challenges faced by home service businesses. John shares insights from a marketing planning workshop, emphasizing a common issue businesses encounter: reaching spending limits on demand channels such as LSA (Local Services Ads),  regardless of their size. Jack also expresses his excitement about a recent plumbing deal, detailing the integration and communication strategies needed for merging businesses.Episode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

Discover how small home service businesses can compete against industry giants by embracing community engagement and guerrilla marketing tactics. Explore the success of a company in Northeast Nashville through community involvement, football sponsorships, and innovative marketing strategies like oversized interactive mailers.

John and Jack discuss their ideal home service businesses, with John focusing on asset-heavy ventures like HVAC and landscaping, while Jack leans towards commercial endeavors like hydroelectric plants. They explore niche businesses such as bank equipment maintenance and animal removal, highlighting scalability and profitability. The conversation also touches on the challenges and opportunities within the industry, including diversification into pest control and electrical services.

John and Jack discuss integrating AI into their home service business for tasks like data analysis, marketing, and communication. They share experiences with AI, highlighting its role as an enhancer. The podcast explores AI applications in SEO, copywriting, customer interactions, and more within the home service industry.

Today, John and Jack are diving into the crucial role communication plays as businesses grow. They're sharing practical strategies to boost team collaboration and alignment, covering everything from one-on-one meetings to huddles, L10s, and skip-level meetings.John stresses the ongoing challenge of sharpening communication within his team, highlighting its pivotal role in the year ahead. Together, they're dishing out valuable insights on how to foster effective communication and build a strong organizational culture.Episode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

In this episode, John and Jack talk about when and how to separate Dispatch and Call Center Representative roles for your home service business. It's a pretty pivotal moment for home service businesses that seems to happen around two and a half to three million of revenue, where these two fundamental positions become two different positions. They discuss what qualities to look for when hiring people for these roles. John also provides his perspective, describing CSRs as "bucket fillers" and dispatchers as the "organizers of the bucket."Episode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

John Wilson and Jack Carr interview Alec Stevanovski, founder of Homepros, a niche-focused B2B media business. His newsletter goes out once a week and you can check out the HVAC industry news here. Stevanovski discusses his journey into the industry, highlighting his background in technology startups and his pivot to focusing on HVAC industry news. He elaborates on his strategies for audience building, including leveraging personal contacts and maximizing platforms like LinkedIn.Episode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjack Episode Guest:Tim Ryan: HomeprosSpecial thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

In this episode, John and Jack discuss well drilling and do a business breakdown. Jack reveals that his friend earned $8.4 million last year from drilling wells. They underscore the significant financial investment, specific licensing requirements, and mechanical expertise needed to establish a well drilling company. Despite these obstacles, they remain optimistic about the potential for future business opportunities in the industry.Episode Hosts:John Wilson: @WilsonCompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.  Subscribe to the newsletter here.John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! It’s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comContact Owned and Operated: info@ownedandoperated.com Visit the website for more information More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC