Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
Introduction
00:00 • 2min
The Conflicted Soul: A Career in Engineering
01:56 • 2min
How to Be a Brand Nerd
03:33 • 4min
How I Become an Author
07:10 • 2min
The Importance of Design in Product Design
09:18 • 2min
The Importance of Creating Timeless Relevance
11:18 • 5min
The Importance of Signature Experiences
16:07 • 2min
The Importance of Surprise
18:13 • 2min
The Frustrationless Journey
20:41 • 2min
The Good and Bad Friction of Slot Machines
22:40 • 2min
How to Unlock Your Apple Product in 20 Minutes
24:11 • 2min
How to Create a Signature Experience
26:31 • 3min
How to Overshoot Expectations With Signature Experiences
29:36 • 3min
How to Create Friction at the North Face
32:29 • 3min
How to Create a Relationship With Others
35:10 • 4min
How to Design and Execute a Good Product
39:08 • 3min
How to Reduce Bad Friction
42:05 • 2min
The Importance of Problem Framing
43:38 • 5min
How to Make Your Brand Experience Stand Out More
48:16 • 3min
How to Get Businesses to See and Deliver on an Engagement
50:52 • 3min
The Importance of Thinking Bigger
54:08 • 2min