Andrew Schulz's Flagrant with Akaash Singh
How to Get Into ANY Restaurant, Why Michelin Stars Are Nonsense & Building a Billion Dollar Business
Apr 17, 2025
Mario Carbone, the chef behind NYC's renowned Carbone, shares insights from his journey in building a restaurant empire. He discusses navigating the tricky dynamics of celebrity dining, the real reasons behind Michelin stars, and what truly elevates the dining experience: good hospitality. Expect wild stories, like throwing out critics, and light-hearted banter about tipping culture. Mario emphasizes the importance of old-school charm and authenticity in a world dominated by social media and influencers in the food scene.
02:40:04
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Quick takeaways
- Securing a reservation at Carbone relies heavily on personal connections, with rapport-building and thoughtful gestures significantly enhancing your chances.
- Fine dining etiquette, including generous tipping and recognizing kitchen staff, can transform your dining experience and foster better service.
Deep dives
Reservation Strategies at Carbone
To secure a reservation at Carbone, understanding the establishment's reservation system is crucial. Carbone prioritizes known customers and regulars, maintaining a database that tracks customer preferences, previous visits, and spending habits. New patrons are encouraged to create a connection by establishing rapport with the staff and taking thoughtful actions, such as bringing drinks for the kitchen. Personal touches can help wayward guests gain favor, increasing their chances of being remembered positively during future reservations.
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