Profound

S3 E5 - Donna Knapp - Probable Cause versus Root Cause

Mar 7, 2023

48:59

Highlights

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Episode notes

The Root of DevOps Thinking

01:47

DevOps - Root Cause Analysis

01:55

Is This a Zero Defects Coming Back?

02:08

Introduction

2min

Deming and Sustainability

3min

DevOps - Root Cause Analysis

2min

Problem Management and Re-Cause Analysis

3min

Root Cause Analysis Techniques - The Five Wise

2min

The Deming Plan, Do You Check Act Cycle?

1min

Is There a Single Root Cause in a Complex System?

4min

DevOps and SRE - Root Cause Analysis

5min

The Root of DevOps Thinking

2min

10.

Root Cause Analysis Is the Root Cause of All Evil, Right?

2min

11.

Is There a Difference Between Probabilistic and Enumerated Statistics?

4min

12.

Is This a Zero Defects Coming Back?

2min

13.

The Root Cause of Complexity

2min

14.

Can You Prove It Up?

4min

15.

Root Cause and Root

2min

16.

The Challenge Is for Leaders to Shift the Vocabulary

3min

17.

Is There a Future in Service Management?

3min

18.

The Root Cause of Problem Solving

3min

In this episode, Donna and I discuss what's wrong with the words Root Cause and Root Cause Analysis. Our original thoughts and the differences between the old and new meanings are discussed. Undoubtedly, Dr. Deming's words matter, and we try to figure out what he would have said.

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