
S3 E5 - Donna Knapp - Probable Cause versus Root Cause
Profound
Root Cause and Root
I think the idea of a root cause implies that you found a root actor, in which case, an environment that sort of behaves that way. The Western culture is completely different than an Eastern culture. And so, so people are less likely because that's the other danger. I think the reason that you'll find the safety critical people and the resilience people be very vehement against the term root is they believe people die. Right. Exactly. That's right. But the whole notion of us copying some of the lean, ultimately Toyota techniques in some ways is misplaced Because the Western culture iscompletely different than anEastern culture. So.
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