621b mms: Jack's leadership lessons for small biz, taking risks, Buddhism, being creative + more

1

Introduction

00:00 • 2min

2

The Journey of a Millennial Entrepreneur

01:56 • 3min

3

The Importance of Customer Engagement in Hospitality

04:34 • 3min

4

How to Be a Successful Coffee Roaster

07:44 • 2min

5

The Importance of Having a Partnership

10:01 • 3min

6

The Importance of Taking Risks Based on the Core U

12:48 • 2min

7

The Importance of Listening to Others' Opinions

14:22 • 2min

8

The Importance of Watching Over Time

16:15 • 2min

9

The Importance of Buddhism in Business

18:08 • 4min

10

The Importance of Being Kind

21:41 • 2min

11

How I Left Hospital to Start a Business

24:04 • 2min

12

The Importance of Renovating an Existing Business

25:51 • 3min

13

How to Buy a Business

28:46 • 2min

14

How to Buy a Cafe

30:36 • 2min

15

The Importance of Brand and People in Business

32:45 • 2min

16

The Differences Between Hospitality and Casual Employee Benefits

34:22 • 2min

17

How to Tweak Your Bottom Line

36:23 • 2min

18

The Importance of Longevity in the Industry

37:55 • 2min

19

The Problem With the Coffee Industry

40:05 • 2min

20

How to Get a Pub License

41:44 • 3min

21

The Importance of Hygiene in Business

44:20 • 2min

22

How to Hire the Right People for Your Business

46:06 • 2min

23

How to Know What the Customer Wants and What They Value

48:17 • 2min

24

The Importance of Feedback From the Community

50:03 • 3min

25

How to Listen to Your Staff

52:51 • 2min

26

How to Optimize Your Branch Rate

55:12 • 3min

27

The Importance of Trust in a Small Business

58:06 • 2min

28

How to Be a Successful Business Owner

01:00:11 • 3min

29

How to Grow a Successful Business

01:02:46 • 2min

30

How to Self-Manage a Business

01:04:51 • 4min