621b mms: Jack's leadership lessons for small biz, taking risks, Buddhism, being creative + more
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How to Listen to Your Staff
When we drop a dish or a higher and new staff member, I check with all the staff. There are some business owners that might be listening that might not be self-aware enough to know. If you're getting busier, you're probably doing something right. And it's good to remember that if people like something, they're going to come back. But don't use data as your only source of... You've always got to look for trends.
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