The Science of Scaling

Don’t Lead With The Product, Lead To The Product w/ Doug Adamic (CRO, Brex)

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Jul 26, 2023
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INSIGHT

Transactional To Strategic Enterprise Motion

  • Brex shifted from a one-week transactional sale to a complex, multi-product enterprise motion requiring contracts, implementation, and success teams.
  • That transition demands new positioning, longer sales cycles, and cross-functional execution to capture lifetime value.
ADVICE

Blend Promotion With Targeted Hiring

  • Promote willing reps but hire experienced strategic sellers to scale more complex deals quickly.
  • Combine internal promoteds and hires to create a balanced culture that can sell upmarket.
ADVICE

Train Around Outcomes And Discovery

  • Teach AEs the product impact, target personas, and business outcomes before heavy outreach.
  • Give sellers a scripted discovery flow and require disciplined CRM capture to build sustainable pipeline.
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