Why Your Marketing Tracking Sucks (Even If You Think It Doesn’t) and How to Fix It
Feb 21, 2025
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Cameron Campbell, a top-tier media buyer at Tier 11, shares his expertise in optimizing Meta ads and data strategies. He discusses why many brands mistrack their ad data and highlights critical metrics like New Customer Acquisition Cost (NCAC). Cameron also compares Tier 11's Data Suite with Meta’s Conversions API, revealing the revenue potential being overlooked. He offers strategies for creative testing and scaling, helping eComm brands avoid costly mistakes and make data-driven decisions for growth.
Most brands lack effective tracking of their advertising data, leading to inefficient spending without clear insight into their marketing performance.
The Tier 11 Data Suite offers significantly better data accuracy compared to Meta's Conversions API, ultimately revealing hidden revenue opportunities for brands.
Utilizing Marketing Performance Indicators enables businesses to strategically focus on metrics like customer acquisition costs and lifetime value to drive growth effectively.
Deep dives
Remarkable Revenue Growth Achieved
A lifestyle brand recently partnered with a data analytics firm, leading to a 49.8% year-over-year revenue growth, reaching eight figures in revenue for the first time. This brand is on track for $25 million in revenue in 2025. The significant results stem from implementing the Tier 11 Data Suite, which reduced unattributed traffic by 90%. This enhanced data capability uncovered $850,000 in hidden revenue and allowed for a threefold increase in ad spending.
Challenges in Top-of-Funnel Client Acquisition
Top-of-funnel client acquisition can be daunting, but connected TV advertising has emerged as a viable solution. One company, Ad Critter, specializes in creating effective connected TV campaigns, complemented by display retargeting to drive conversions. This combined strategy allows businesses to reach their target audiences without incurring high costs associated with traditional advertising methods. A special campaign offer includes a $500 credit or dollar-for-dollar matching on TV campaigns, providing an excellent opportunity for brands to test this innovative strategy.
Understanding Marketing Performance Indicators
The discussion emphasized using Marketing Performance Indicators (MPIs) as a means to achieve specific business goals, such as revenue targets. Business growth hinges on new customer acquisition, increasing average order value, and enhancing customer lifetime value. This holistic approach to metrics allows for informed decision-making, helping businesses to focus their efforts effectively. A clear understanding of MPIs is essential in educating clients about the importance of data in scaling their businesses.
CAPI vs. Data Suite: A Comparison
A detailed comparison highlighted the differences between Conversions API (CAPI) and the Tier 11 Data Suite, focusing on data integrity and accuracy. While CAPI transmits first-party data back to ad platforms, this process can still lead to data loss due to browser restrictions. In contrast, the Data Suite captures data on the edge before browser blockers take effect, ensuring that more accurate and comprehensive data is available for analysis. This ultimately leads to better decision-making for media buyers seeking to optimize their ad spending effectively.
Real-World Application of Data Insights
Practical application of data insights revealed the ability to pivot strategies based on the performance metrics observed. An increase in ad spend coinciding with rising new customer acquisition costs prompted careful monitoring of the buyer's journey to assess effectiveness. Using historical data, the media buyer could identify trends and make informed adjustments without knee-jerk reactions to temporary fluctuations. This encapsulates the importance of understanding time lag in marketing and the value of robust data analytics in strategic planning.
In this episode of Perpetual Traffic, Ralph Burns sits down with Cameron Campbell, a top-tier media buyer at Tier 11, and possibly the only person who can outshine John Moran’s meta expertise—at least in the looks department. Cameron brings the heat, diving deep into why most brands are flying blind with their ad data, and what they should actually be tracking to scale profitably without burning cash.
He breaks down the real numbers that matter, including NCAC (New Customer Acquisition Cost) and why relying on in-platform ROAS is basically trusting a magic 8-ball to run your business. Cameron also pulls back the curtain on Tier 11’s Data Suite vs. Meta’s Conversions API (CAPI), showing just how much revenue brands are leaving on the table when they don’t have full visibility into their customer journey. Plus, he shares his step-by-step approach to creative testing, scaling without panic, and avoiding the biggest mistakes eComm brands make.
If you’re running paid media and want to know the difference between profitable scaling and expensive guessing, this is the episode for you. Grab your notepad—this one's packed.
Chapters:
00:00:03 - Introduction to Perpetual Traffic Podcast
00:00:57 - Importance of Tier 11 Live Sessions
00:02:14 - Meet Cameron Campbell: Media Buying Expert
00:02:39 - Understanding Meta Ads and Data Strategies
00:05:23 - Technical Insights: CAPI vs. Data Suite
00:08:07 - Challenges in Data Accuracy and Optimization
00:24:49 - Tier 11 Data Suite: A Comprehensive Solution
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