Winning the Challenger Sale

#2 The Introduction

Apr 22, 2021
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INSIGHT

Buyer Time With Sales Reps

  • Customers spend only about 17% of their buying journey time with supplier sales reps.
  • This small window makes the initial introduction extremely critical for credibility and impact.
ADVICE

Handle Early Pricing Questions

  • If asked for pricing during the first call, answer honestly but manage expectations.
  • Provide a price range anchored on early diagnosis while buying time to gather more info.
ADVICE

Lead With Problem, Not Product

  • Engineer your introductory conversations around the problem, not the product, to delay premature pricing talks.
  • Use the first call to align on the problem and set up subsequent deeper engagements.
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