Content, Briefly

Arrows: Stuart Balcombe on platform-native content and knowing your reader

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Jul 17, 2023
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ANECDOTE

HubSpot Focus

  • Arrows switched to a HubSpot-centric approach after realizing teams didn't want another platform.
  • This shift led to content growth by addressing the lack of resources on HubSpot post-sale use cases.
ADVICE

Content Strategy

  • Ditch the content calendar and focus on customer needs.
  • Test content on LinkedIn, then repurpose successful pieces into your newsletter.
INSIGHT

Newsletter as Product

  • Treat your newsletter as a product, iterating based on reader feedback.
  • Prioritize native content and easy consumption over click-throughs.
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