AI Snips
Chapters
Transcript
Episode notes
Hospital Hostage Negotiation Turned Dialogue
- George describes entering a hospital hostage scene and building a dialogue that deescalated the taker.
- Within twenty minutes the hostage escaped and the taker agreed to surrender after George asked about how he wanted his children to remember him.
Trust Is Goal-Driven, Not Like-Driven
- Trust is the fundamental commodity of leadership and can be formed without liking someone.
- A common goal allows leaders to bond even with adversaries and convert them into allies.
Psychological Hostage And The Secure Base
- Psychological hostage means feeling powerless to people, situations, or internal emotions.
- Building a secure base calms the brain so people see opportunity instead of threat.