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Leadership and Emotional Intelligence
i'd like to hear your journey, how this informed the way you saw leadership and other conflict situations that you have advised on since then. What i did in hostage agotiation is fundamental leadership activity. You can't use command and control. You cannot tell the hostage taker, come out, or we're going to send the swatip in. You'll get the hostages killed. And here's what's interesting, it will work in inty five % of the cases, as measured by the fbi in interpole here in europe. Isn't that amazing? So one of the things you emphasize, i love to hear about, is how important it is to form a bond of