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4min chapter
George Kohlreiser, How Leaders can Overcome Conflict
First Person Plural: EI & Beyond
The Keysteps of a Classic Conflict Management
"I can't imagine anything more tense to bring a disagreement into the open, whic you did," he says. "To acknowledge the views and find an agreeable resolution, it's astounding." It was one of four times i've been hostage - not the most dangerous but sam did not want to kill me". He could have put that scissors in my heart,. But he wanted something. I think it was my caring attitude and my willingness to take a risk that communicated to him a that i really did care.
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