How to Be Awesome at Your Job 821: How to Keep Calm and Defuse Tensions in Conflict with Hesha Abrams
21 snips
Dec 1, 2022 Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Introduction
00:00 • 3min
Do You Know the Secret Recipe for Pepsi?
03:03 • 2min
How Do You Get Out of It When Someone's Poking You?
05:18 • 1min
Is There Anything That's Counterintuitive About Conflict?
06:46 • 2min
Do You Have a Spaghetti Sauce?
08:28 • 4min
How to Solve a Problem at the Point of Sale
12:54 • 4min
V U C S - The v Is Validate, the C Is Clarify, and the v Is Validate
16:46 • 3min
How Do You Know if Someone Is Psychotic?
19:26 • 5min
What Do I Admire About You?
23:57 • 4min
How the Human Brain Works
27:27 • 4min
What Do You Love or Hate About Magical Words?
31:47 • 3min
Is It Always 100% or Never 100%?
34:31 • 6min
The Paradigm Shifting Technique for Alcoholics Anonymous
40:26 • 2min
Holding the Calm That CALM
42:03 • 2min
How Long Can You Tread Water?
44:26 • 3min
How to Be Awesome at Your Job Podcast
47:37 • 2min