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821: How to Keep Calm and Defuse Tensions in Conflict with Hesha Abrams
How to Be Awesome at Your Job
What Do You Love or Hate About Magical Words?
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"I admire about you is magic. Any other magical words phrases that you love or really hate?" "What percentage of the time does always mean? And then I had people write it down and then we facilitated up in the front on a big flip chart, always goes from 100% down to like 65," he says. 'You asked a clarifying question, what Percentage of the time is always never rarely a lot?'"
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