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821: How to Keep Calm and Defuse Tensions in Conflict with Hesha Abrams

How to Be Awesome at Your Job

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Do You Have a Spaghetti Sauce?

The first thing you do, like the bond detector, is to look at them. Are they introvert or extrovert? And are they visual auditor or kinesthetic learner? Now I have a wealth of knowledge. Which tool am I going to use? It's not hard once you know to look for that. That's what I go over holding the calm and simple ways to be able to do that.

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