821: How to Keep Calm and Defuse Tensions in Conflict with Hesha Abrams
How to Be Awesome at Your Job
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The Paradigm Shifting Technique for Alcoholics Anonymous
"I'm really not so sure about this guy. That's marvelous because it means that you're demonizing him or her unless and until they do something redemptive," he says. "If you can pretend, it's like the placebo effect for your mind ... all it does is give you more avenues and ways to deal with them"
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