821: How to Keep Calm and Defuse Tensions in Conflict with Hesha Abrams
How to Be Awesome at Your Job
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Is There Anything That's Counterintuitive About Conflict?
All conflict, 100% of it starts with tension. We don't have these holding the calm tools to know how to wipe the spaghetti sauce up when it's wet. So we close our eyes ostrich like and just hope it'll go away and hope it'll get better. But I'm here to tell you, it doesn't get better. It just gets old and moldy and nasty. And that, my friends, is conflict.
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