VUCS is a series of sentence stems that can be used to help you deal with people. They are divided into three parts: V, E and C. The first part starts by asking the person if they have a point about what's going on in their life. Then it asks them questions so she knows how things work under certain circumstances. And at the end her tips for dealing with family members who say offensive or rude things will come out more easily when listened to.

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