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821: How to Keep Calm and Defuse Tensions in Conflict with Hesha Abrams

How to Be Awesome at Your Job

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How Do You Get Out of It When Someone's Poking You?

"We act at our most caveman cave woman best is what we do," Hesha says. "Every single one of us, you poke down a amygdala enough people are going to roar." She puts her body in between two oil men fighting over $20 million: "I've had people spit and I've had people get into a fistfight" 'How do you frickin get out of it? And I have easy tools, easy ways to do it?'"

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