821: How to Keep Calm and Defuse Tensions in Conflict with Hesha Abrams
How to Be Awesome at Your Job
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Do You Know the Secret Recipe for Pepsi?
I wanted to write a toolbook. What do I do with my idiot brother-in-law? What do we do with this horrible boss? And literally, that's why I wrote the book. This shouldn't be for professionals only. This should be for everybody. Why have been boots in the trenches of human conflict with blood and guts on my boots? It's battle tested. That's what I want to say is it's battle tested."
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