Fintech Insider Podcast by 11:FS

709. Insights: How does financial services make it all about the customer?

Feb 24, 2023
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Episode notes
1
Introduction
00:00 • 2min
2
FinTech Insider Interview With Diego Ramp, Head of Design at Ramp
02:22 • 2min
3
The D10X Incubator - Peter Collingridge
04:15 • 2min
4
Clients and Customer Centricity - A Competitive Advantage?
06:06 • 2min
5
Customer Centricity
07:37 • 2min
6
Is Customer Centricity a Great Thing?
09:24 • 3min
7
11FS - Customer Centricity in Financial Services
12:28 • 2min
8
What's the Role Responsibility of a Product Designer?
14:48 • 2min
9
The Challenges of Using a Custom Centric Framework on a Day to Day Basis
17:15 • 3min
10
The Cost of Being Customer Centric
20:12 • 2min
11
Is Jostly Dunn a Good Framework to Embrace Customer Centricity?
22:11 • 2min
12
Building a Culture of Customer Centricity Is a Great Approach to Product Development
23:49 • 2min
13
Product Management - The Ability to Say No to Things
25:26 • 2min
14
Building Intuition Is a Key Driver of Product Development
27:01 • 2min
15
The Challenges of Customer Centric Design
29:16 • 2min
16
FinTech Insider Focus Podcast
31:01 • 2min
17
Is Customer Centricity in Financial Services a Thing of the Past?
32:38 • 3min
18
Rampa
35:55 • 4min
19
Customer Centricity and Scaling
39:51 • 4min
20
Startup Core Strengths - One Quick Practical Tip for Potential Founders or Team Leaders
43:54 • 2min
21
Build the Habit of Getting Out of the Building
45:39 • 2min
22
What I've Learned From All of You
48:07 • 2min