Engineering Enablement by Abi Noda A close look at Peloton’s developer experience survey | Thansha Sadacharam (Peloton)
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May 24, 2023 AI Snips
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Onboarding Research at Peloton
- Thansha Sadacharam joined Peloton to establish a tech learning function, starting with onboarding.
- She interviewed over 100 people to understand the engineer onboarding experience, combining qualitative and quantitative data.
Gaining Executive Buy-in
- Identify a pain point that engineering leadership cares about but may not be their top priority.
- Start with a data-driven approach to address the pain point, building trust and demonstrating value.
Developer Journey Mapping
- Thansha's team conducted internal research, creating a "day in the life of a Peloton developer" journey map.
- This mapping included user types and helped identify tools, processes, and pain points.