Engineering Enablement by Abi Noda

A close look at Peloton’s developer experience survey | Thansha Sadacharam (Peloton)

May 24, 2023

58:34

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Quick takeaways

The Developer Experience Survey at Peloton was designed to gather qualitative and quantitative insights to understand the onboarding experience and shape solutions for engineers joining the company.

The survey design process at Peloton involved extensive research, both externally and internally, including studying how other companies approach surveys and creating a 'day in the life of a developer' journey map to design relevant survey questions.

The importance of designing actionable survey questions, engaging executive leadership, and continuously iterating the survey to keep it relevant and effective were highlighted.

Deep dives

Building the Tech Learning Function at Peloton

When Vangja Sadataram joined Peloton, her mission was to build the tech learning function. As part of this, she looked at the onboarding process for engineers and realized that numbers alone did not tell the whole story. She conducted over 100 interviews to gather qualitative and quantitative insights to understand the onboarding experience and shape the right solutions for all engineers joining Peloton.

The point of doing a survey

00:57

Importance of External and Internal Research for Building Processes

01:48

DevX Survey and DevSat

01:20

The Importance of a Communication Plan for Survey Launch

01:31

Introduction

4min

The Inspiration for Spotify's Developer Satisfaction Score

2min

How to Get Buy-in for Engineering Onboarding Programs

4min

How to Start a Design Process for Your Devx Team

5min

The Importance of Balance in the Developer Experience

2min

How to Benchmark Satisfaction in the Tech Industry

2min

How to Measure Developer Satisfaction and Productivity

2min

How to Refine a Survey Design Process

3min

How Long Was the Final Survey?

4min

10.

The Nervousness of Survey Design

3min

11.

The Hardest Part of Designing a Survey Tool

3min

12.

How to Build a Communication Plan for Developers

4min

13.

The City Developer Experience Report

2min

14.

How to Drive Participation at Peloton

3min

15.

How to Increase Participation Rates in Surveys

5min

16.

How to Present Data and Results to Executives

5min

17.

How to Get an Invite From Executive Leadership

5min

Thansha Sadacharam, who leads Tech Learning and Insights at Peloton walks us through the journey of building the company’s developer experience survey. She shares what went into the survey’s design, rollout, and maintenance, as well as the different teams involved.

Discussion points:

(1:19) Where the idea for running a developer survey originated
(6:36) Advice for other leaders getting buy-in for these initiatives
(11:27) The first steps in designing the survey
(18:21) How the survey incorporated benchmarking
(20:30) Measuring developer satisfaction
(22:37) Refining the question items
(25:50) How long the survey was
(26:50) What was involved in trimming the questions
(29:28) Writing survey questions
(33:12) How much time was spent developing the survey
(35:19) The communication plan for launching the survey
(42:05) Driving participation rates
(45:21) Sampling and how often surveys are being sent
(49:21) How the information was presented
(54:10) Feeling nervous about sending out surveys

Mentions and links

Follow Thansha on LinkedIn

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Engineering Enablement by Abi Noda

A close look at Peloton’s developer experience survey | Thansha Sadacharam (Peloton)

Podcast summary created with Snipd AI

Quick takeaways

Deep dives

Building the Tech Learning Function at Peloton

The Inspiration for the Developer Experience Survey

Designing and Refining the Survey

Designing an Actionable Survey

Presenting Survey Results to Executives

The point of doing a survey

Importance of External and Internal Research for Building Processes

DevX Survey and DevSat

The Importance of a Communication Plan for Survey Launch

Get the Snipd
podcast app

AI-powered
podcast player

Discover
highlights

Save any
moment

Share
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Engineering Enablement by Abi Noda

A close look at Peloton’s developer experience survey | Thansha Sadacharam (Peloton)

Podcast summary created with Snipd AI

Quick takeaways

Deep dives

Building the Tech Learning Function at Peloton

The Inspiration for the Developer Experience Survey

Designing and Refining the Survey

Designing an Actionable Survey

Presenting Survey Results to Executives

The point of doing a survey

Importance of External and Internal Research for Building Processes

DevX Survey and DevSat

The Importance of a Communication Plan for Survey Launch

Get the Snipdpodcast app

AI-poweredpodcast player

Discoverhighlights

Save anymoment

Share& Export

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Discoverhighlights

Get the Snipd
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