The Dentalpreneur Podcast w/ Dr. Mark Costes

In this engaging discussion, Samad Syed, founder and CEO of mConsent, shares the inspiration behind his innovative dental operations platform, born from a frustrating billing experience. He reveals how mConsent transforms dental practices by digitizing intake and automating workflows, reducing front desk burnout, and improving patient communication. Samad discusses the seamless integrations with major PMS systems and introduces the AI-powered features that enhance patient reactivation and reputation management. This insightful chat highlights the future of dental practice efficiency!

Dr. Taher Dhoon, a dental surgeon and co-founder of the Colorado Surgical Institute, shares insights on integrating frenectomies into general practice. He emphasizes the clinical importance of this procedure for both children and adults facing airway issues. The discussion covers technique options, comparing CO2 lasers to scalpels, and how to build a referral network with pediatricians and lactation consultants. Taher also previews their new frenectomy curriculum, detailing its role in expanding professional skill sets and enhancing patient relationships.

Dr. Cody Boals, a Colorado Springs dentist and co-founder of Kissing Camels Family Dentistry, shares his inspiring journey from small-town Illinois to running a thriving practice. He discusses the challenges of leadership during crises, including a NICU stay that shaped their vision. Cody dives into creative grassroots marketing strategies that boosted patient numbers and emphasizes a family-first approach amidst his endurance racing pursuits, like the Leadville 100. He offers insights on growth, community outreach, and the importance of maintaining values while scaling a business.

Dive into the science of motivation and how the brain shapes discipline and resilience. Discover the 'zone of neuroplasticity' and learn to reframe discomfort as a growth opportunity. Gain insights on using gradual overload for mental endurance and the importance of deliberate recovery. Explore techniques like Yoga Nidra and mindful breathing for improved focus and relaxation. Understand the power of social influence in elevating your habits and boosting willpower.

Discover the surprising truth behind motivation as it’s unpacked through inspiring tales of elite performers like Kobe Bryant and Thomas Edison. Explore how motivation isn't just inherent but a skill that can be developed through practice. Dive into the neuroscience of dopamine and its powerful role in driving effort and reward. Learn innovative strategies to reframe your internal dialogue and transform negative self-talk into empowering narratives. This engaging session challenges conventional beliefs about willpower and offers actionable steps to enhance your drive.

Explore the hidden struggles of dental practitioners, as high incomes often mask deep dissatisfaction. Understand the financial pitfalls that plague practices, emphasizing the importance of systems over people. Discover the Four Futures framework—mind, meaning, muscle, and money—that helps balance success with personal happiness. Hear about the real implications of practice management and how to attract top talent through a strong culture. Gain insights on avoiding common mistakes and the true value derived from systematization and patient experience.

Dr. Brandon Chappick, a general dentist and surgical coach, shares how he transformed his practice to specialize in wisdom tooth extractions and IV sedation. He discusses his unconventional path from a farm to dentistry, emphasizing work-life balance. Brandon reveals strategies for optimizing surgery protocols and targeting PPO patients, achieving impressive personal production. His new book offers step-by-step guidance for dentists to master this skill. With mentoring tips and efficient workflows, this conversation is ripe with actionable insights for dental professionals.

In this insightful discussion, billing coach Amy Hernandez shares her expertise on boosting dental practice revenue without extra work. She emphasizes the power of outsourcing billing tasks and negotiating PPO fees to significantly increase collections. Amy highlights the importance of underutilized coding and offers real-life success stories of practices seeing gains of 14–63% from negotiations. With practical tips on documentation and strategic billing, she provides a roadmap for maximizing profits while maintaining an unchanged clinical schedule.

Dr. Allen Gotora, a DSI Black Belt coach and multi-practice owner from Maryland, shares his inspiring journey from Zimbabwe to dental leadership. He discusses how a personal tragedy ignited his passion for leadership and emphasizes that anyone can lead from any role in a dental office. Dr. Gotora outlines key characteristics of great leaders, such as accountability and communication, and stresses the importance of continuous growth and cross-training. His practical strategies encourage all team members to contribute to a positive office culture.

Dr. Michelle Jorgensen, a holistic dentist and founder of Living Well with Dr. Michelle, shares her transformative journey from traditional dentistry to health-based practices after suffering from mercury toxicity. She discusses the hidden risks of mercury exposure from dental amalgams and its connection to mental health issues, including depression. Michelle also highlights safer protocols for amalgam removal and advocates for mineral-based alternatives to fluoride. Her insights inspire a healthier approach to dentistry and emphasize the importance of seeing dentists as true healthcare providers.