The Profitable Property Management Podcast

In this podcast, the hosts discuss growth strategies in property management. They cover topics such as lead generation strategies, setting growth goals, forecasting, investing in company culture, and celebrating top operators in the industry. They also highlight the importance of enjoying sales and marketing strategies, leaning financially into growth goals, forming mastermind groups, and setting growth goals based on how much 'strain' you are willing to take on. The podcast explores the significance of having a point of view in content creation, the power of forcing functions and removing friction, finding the right growth strategy, setting expectations and forecasting for the future, and the power of coaching relationships and storytelling.

Lior Abramovitch from Blanket Homes discusses the problem of churn in property management and how their platform enables internal sales within a property manager's portfolio. Benefits include increased revenue, visibility into portfolio performance, and automated communications to owners. They also talk about macroeconomic trends in real estate and opportunities for property managers.

In this episode, property management expert and consultant Todd Ortscheid discusses his journey in the industry, best practices for systematizing and automating property management processes, property management software options, integrating automation, hiring and managing staff, personality testing, handling difficult conversations and conflict, and maintaining community and transparency as the industry grows.

Kelli Segretto, an operations expert, joins host Jordan to discuss best practices for creating standardized operating procedures, getting staff buy-in on new technology, building fee-capturing processes, and obtaining owner approvals. They also talk about the differences between single-family and multifamily management, handling owner maintenance requests, and the value of digitized processes and automation in property management. Kelli shares her vision for the future of integrated property management software.

Ray Hespen, CEO of PropertyMeld, discusses data, benchmarks, and best practices around property maintenance and investor retention. They also talk about the importance of understanding customer pain points, the significance of maintenance in property management, and the challenges of implementing technology in the industry.

Ben Sencenbaugh, founder of Realty Medics, discusses growing his property management company from 200 to 1600 doors in 10 years. Topics include implementing systems, using marketing tactics, maintaining profitability while scaling, selling a property management company, achieving work/life balance as an entrepreneur, and finding the right buyer for an acquisition.

Sarah Durbin, property management entrepreneur, shares her journey from door-to-door sales to building a property management empire. Topics include scaling a property management business, centralizing back office systems, training and empowering staff, dangers of DIY landlords, and rebuilding after selling a business amidst personal tragedy.

Chuck Hattemer, Co-Founder of Poplar Homes, discusses their journey of building and scaling their proptech company. They talk about challenges with product-market fit, focusing on operations and scalable processes, their approach to M&A vs raising capital, creating branded digital experiences, expanding into new markets, navigating regulatory environments, and the role of proptech in real estate's future.

Marco Nelson, founder of proptech startup RentCheck, discusses solving friction points between property managers and tenants, enabling resident self-inspections, building product-market fit, changes in capital markets and startup fundraising, dangers of overvalued startup valuations, and his motivations as an entrepreneur.

Serial entrepreneur Benton Cotter shares his journey of scaling multiple property management companies from 100 to 4000+ units. Topics include rapid growth through digital marketing, lessons on centralization, managing regulations across markets, integrating after a tech company acquisition, current M&A trends in property management, and exiting a company after 1 year.