The Profitable Property Management Podcast

Ben Sencenbaugh, founder of Realty Medics, discusses growing his property management company from 200 to 1600 doors in 10 years. Topics include implementing systems, using marketing tactics, maintaining profitability while scaling, selling a property management company, achieving work/life balance as an entrepreneur, and finding the right buyer for an acquisition.

Sarah Durbin, property management entrepreneur, shares her journey from door-to-door sales to building a property management empire. Topics include scaling a property management business, centralizing back office systems, training and empowering staff, dangers of DIY landlords, and rebuilding after selling a business amidst personal tragedy.

Chuck Hattemer, Co-Founder of Poplar Homes, discusses their journey of building and scaling their proptech company. They talk about challenges with product-market fit, focusing on operations and scalable processes, their approach to M&A vs raising capital, creating branded digital experiences, expanding into new markets, navigating regulatory environments, and the role of proptech in real estate's future.

Marco Nelson, founder of proptech startup RentCheck, discusses solving friction points between property managers and tenants, enabling resident self-inspections, building product-market fit, changes in capital markets and startup fundraising, dangers of overvalued startup valuations, and his motivations as an entrepreneur.

Serial entrepreneur Benton Cotter shares his journey of scaling multiple property management companies from 100 to 4000+ units. Topics include rapid growth through digital marketing, lessons on centralization, managing regulations across markets, integrating after a tech company acquisition, current M&A trends in property management, and exiting a company after 1 year.

The podcast discusses the recent cycle of capital and rollups in property management, challenges of standardizing operations, differences between cashflow and revenue valuation, knowledge asymmetry between property managers and outside capital, and difficulties in the venture capital landscape.

Jordan Muela, a seasoned entrepreneur and customer feedback expert, discusses transforming complaints into opportunities for growth. He introduces the CCR method and shares real-life examples of how complaints can improve services and build stronger customer relationships.

Welcome Closers!In this episode of the Profitable Property Management Podcast Jordan shares his unique perspective on the concept of "Infinite Games" and how it applies to the workplace and our personal lives.Key Moments: • The concept of "Infinite Games" and how it applies to the workplace and our personal lives. • Insights on how the journey towards a goal can lead to personal and professional growth. • Importance of commitment in achieving goals and how it can lead to personal transformation. • The importance of quality relationships at work and how they contribute to a fulfilling career.If you enjoyed this episode, don't forget to subscribe to the Profitable Property Management Podcast on your favorite podcasting platform. For more thought-provoking discussions and insights, subscribe to our YouTube channel. We'd love to hear your thoughts on the episode, so please leave a comment or review!More episodes of The Profitable Property Management Podcast:https://www.youtube.com/@profitablepropertymanagement

Welcome Closers,In this insightful episode, Jordan dives into the importance of vision and values in the workplace, the role of risk-taking in business, and the power of meaningful work. Jordan shares his unique perspective on these topics, providing valuable insights for entrepreneurs and business leaders alike.

Welcome Closers, In this solo episode, Jordan Muela dives into the critical concept of personal agency - the power each of us has to influence outcomes and events through our choices and actions. He explores how adopting a high agency mindset is key to achieving goals, overcoming obstacles, and creating the life you want.Topics Discussed: The difference between feeling you have agency vs. feeling like things are happening to you (00:00:45 - 00:01:42)Why believing you have agency is a choice and mental "exercise" (00:01:44 - 00:02:13)Where lack of agency shows up: conversations with team members, complaining vs solving problems (00:02:13 - 00:04:19)The importance of curiosity not judgment when faced with low agency attitudes (00:04:19 - 00:05:27)You always have a choice - even if it's difficult or painful in the moment (00:05:27 - 00:07:27)Getting clear on your vision to justify the price of agency (00:07:27 - 00:08:18)Daily practice of flexing your agency "muscle" (00:08:18 - 00:09:36)Resources:More episodes of The Profitable Property Management Podcast: https://www.youtube.com/@profitablepropertymanagementSubscribe on YouTube for more content:Don't miss future episodes - subscribe to Jordan's YouTube channel via the link above for more great content aimed at helping you build profitable systems in your business and life!