The Profitable Property Management Podcast

Veteran property manager Bob Machado shares his 40+ year journey in the industry, including forming partnerships, joining NARPM board, and selling his company. He discusses the challenges, growth, and technological advancements in property management. Bob talks about transitioning out of the business, the use of AI for valuations, and strategies for running a successful property management business.

Peter Lohmann and Wolf Croskey discuss their new venture, Crane, a community for growth-oriented property managers. They talk about the importance of curation and cultivating high-quality conversations, effective coaching and consultation, balancing profitability and fulfillment in property management, exploring mimetic desire and the pursuit of goals, and leadership styles and development.

Thad Tarkington, CEO of Second Nature, discusses the changes in property management industry, the need for transparency and choice for residents, tailoring resident benefits and services, managing stress, and finding personal fulfillment.

Luke Street, an experienced property management professional, discusses his journey in the industry, transitioning from short-term to long-term rentals, optimizing his business for profitability and quality of life, and the role of technology. He emphasizes the importance of profitability per door over door count, achieving work-life balance through efficiency, and the value of mentors and the Narpham community. Luke also highlights the shift towards prioritizing quality clients and finding happiness and success in business and life.

Yoni Schmidt, VP of Sales at KeyRenter Property Management, discusses finding and developing successful salespeople, lead generation tactics, effective communication with clients, and his achievement of scaling from 0 to 600 doors in Oklahoma City. They also touch on the importance of understanding ROI and aligning incentives, adding value to referral partners, and getting an 80% response rate increase with improved messaging.

In this podcast, the hosts discuss growth strategies in property management. They cover topics such as lead generation strategies, setting growth goals, forecasting, investing in company culture, and celebrating top operators in the industry. They also highlight the importance of enjoying sales and marketing strategies, leaning financially into growth goals, forming mastermind groups, and setting growth goals based on how much 'strain' you are willing to take on. The podcast explores the significance of having a point of view in content creation, the power of forcing functions and removing friction, finding the right growth strategy, setting expectations and forecasting for the future, and the power of coaching relationships and storytelling.

Lior Abramovitch from Blanket Homes discusses the problem of churn in property management and how their platform enables internal sales within a property manager's portfolio. Benefits include increased revenue, visibility into portfolio performance, and automated communications to owners. They also talk about macroeconomic trends in real estate and opportunities for property managers.

In this episode, property management expert and consultant Todd Ortscheid discusses his journey in the industry, best practices for systematizing and automating property management processes, property management software options, integrating automation, hiring and managing staff, personality testing, handling difficult conversations and conflict, and maintaining community and transparency as the industry grows.

Kelli Segretto, an operations expert, joins host Jordan to discuss best practices for creating standardized operating procedures, getting staff buy-in on new technology, building fee-capturing processes, and obtaining owner approvals. They also talk about the differences between single-family and multifamily management, handling owner maintenance requests, and the value of digitized processes and automation in property management. Kelli shares her vision for the future of integrated property management software.

Ray Hespen, CEO of PropertyMeld, discusses data, benchmarks, and best practices around property maintenance and investor retention. They also talk about the importance of understanding customer pain points, the significance of maintenance in property management, and the challenges of implementing technology in the industry.