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The Profitable Property Management Podcast
192: From Feeling Trapped to Mapping Your Tasks: Core Processes for 50-200 Doors with Kristen Lopez
Jan 10, 2024
In this episode, Kristen Lopez, a Business Development Manager and coaching in the PM Industry, shares her property management journey and the importance of optimizing processes. She discusses topics such as process documentation, change management, metrics, and working with salespeople. Kristen also highlights the benefits of having well-defined processes and how she turned her passion for processes into a business.
52:02
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Quick takeaways
- Process documentation is essential for optimizing operations and ensuring processes are not solely dependent on individual knowledge.
- PM Path Builders helps companies improve their processes to handle massive sales growth and frustrated business development managers.
Deep dives
Importance of Having Documented Processes
Companies that want massive sales growth must ensure their operations are ready to handle an influx of new properties. Processes should not only exist in someone's mind, but they should be documented and easily trackable.
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