The Profitable Property Management Podcast
179: Systemize and Scale a Property Management Business with Sarah Durbin
Oct 4, 2023
Sarah Durbin, property management entrepreneur, shares her journey from door-to-door sales to building a property management empire. Topics include scaling a property management business, centralizing back office systems, training and empowering staff, dangers of DIY landlords, and rebuilding after selling a business amidst personal tragedy.
49:13
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Quick takeaways
- Establishing a centralized back office and a boots on the ground approach are crucial for managing multiple markets in a property management business.
- Being proactive in property management, empowering staff, and taking a proactive approach to maintenance, rent increases, tenant screening, lease renewals, and compliance with landlord-tenant laws leads to better service delivery and reduced task overwhelm.
Deep dives
Understanding the importance of having a centralized back office and boots on the ground approach in property management
This podcast episode discusses the insights and opinions of Sarah Durban, an experienced property management professional. She emphasizes the significance of establishing a centralized back office and a boots on the ground approach when managing multiple markets. Sarah shares her operational strategies and highlights the key factors that contribute to running a successful and well-functioning property management business.
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