The Profitable Property Management Podcast 181: Benchmarking Maintenance Stats to Drive Investor Retention with Ray Hespen
4 snips
Oct 18, 2023 Ray Hespen, CEO of PropertyMeld, discusses data, benchmarks, and best practices around property maintenance and investor retention. They also talk about the importance of understanding customer pain points, the significance of maintenance in property management, and the challenges of implementing technology in the industry.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
Educating Property Owners on the Economic Value of Professional Property Management
01:37 • 19min
The Importance of Maintenance in Property Management
20:34 • 6min
Importance of Frameworks in Decision-Making and Customer Satisfaction
26:08 • 2min
The Significance of Pain in Sales
28:33 • 4min
The Challenges of Implementing Technology in Property Management
32:33 • 7min
The Power of Transformation
39:11 • 16min