2min chapter

The Profitable Property Management Podcast cover image

181: Benchmarking Maintenance Stats to Drive Investor Retention with Ray Hespen

The Profitable Property Management Podcast

CHAPTER

Importance of Frameworks in Decision-Making and Customer Satisfaction

This chapter highlights the significance of utilizing frameworks in decision-making processes and how they aid in training others and achieving people development. It also emphasizes the role of frameworks in understanding customer problems and ensuring customer satisfaction.

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