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The Profitable Property Management Podcast
Marco Nelson On Solving The Trust Gap Between Property Managers And Tenants
Sep 21, 2023
Marco Nelson, founder of proptech startup RentCheck, discusses solving friction points between property managers and tenants, enabling resident self-inspections, building product-market fit, changes in capital markets and startup fundraising, dangers of overvalued startup valuations, and his motivations as an entrepreneur.
47:51
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Quick takeaways
- Rent Check's focus on trust-building between property managers and residents enables the tool to be used as a revenue center, with opportunities to upsell additional inspections to owners.
- By involving residents in the inspection process, Rent Check eliminates intrusive property visits, increasing resident satisfaction and reducing friction between property managers and renters.
Deep dives
Rent Check: Solving Property Inspection Challenges
Rent Check provides a solution for property managers and renters to document and agree on property conditions at move-in and move-out. The app guides residents through a structured inspection process, ensuring consistent and accurate documentation. By involving residents in the inspection process, property managers can increase the frequency and efficiency of inspections. Rent Check's focus on trust-building between property managers and residents enables the tool to be used as a revenue center, with opportunities to upsell additional inspections to owners. The platform also emphasizes the importance of resident satisfaction and aims to address maintenance requests promptly. Rent Check's efforts to stay customer-focused and deliver value have positioned it well in a market experiencing funding challenges.
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