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How to Handle Your Emotions at Work | Liz Fosslien and Mollie West Duffy

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Sep 4, 2023

Liz Fosslien and Mollie West Duffy are experts in workplace emotions and co-authors of insightful books on emotional intelligence. They discuss the importance of acknowledging emotions like envy and anger for better decision-making. Strategies for fostering psychological safety within teams are explored, along with signs of burnout and the significance of balancing work with personal fulfillment. Their engaging conversation emphasizes creating a supportive workplace culture and offers practical advice for improving emotional well-being at work.

01:30:27

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Episode notes

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ADVICE

Passion Paradox

Be less passionate about your job and prioritize your well-being.
Over-investing in work can lead to burnout and disproportionate reactions.

insights

INSIGHT

Rest as Fuel

Rest and work are two sides of the same coin, supporting each other.
Meaningful activities outside work enhance both well-being and job performance.

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ADVICE

Inspire Yourself

Seek autonomy in your work by focusing on outcomes, not just processes.
Reconnect with meaning by finding aspects you enjoy or contribute creatively.

Get the Snipd Podcast app to discover more snips from this episode

Navigating Emotions in the Workplace

03:25 • 2min

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Finding Balance: Work, Rest, and Meaning

05:20 • 21min

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Emotions in the Workplace

26:13 • 6min

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Navigating Emotions in Workplace Decisions

32:41 • 13min

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The Crucial Role of Psychological Safety in Teams

46:08 • 3min

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Fostering Psychological Safety in the Workplace

49:37 • 32min

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Navigating Burnout and Emotional Expression

01:21:31 • 14min

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Navigating Emotional Challenges in the Workplace

This book offers strategies for effectively expressing emotions at work, improving productivity and well-being. It explores how to balance authenticity with professionalism, providing practical advice on managing emotions in the modern workplace.

For The Love Of Men

Liz Plank

For the Love of Men explores the challenges of traditional masculinity and its impact on men's mental and physical health. The book provides insights into how societal expectations limit men's ability to express emotions and achieve work-life balance. It emphasizes the need for a shift towards a more compassionate and mindful form of masculinity, benefiting both men and society as a whole.

Big Feelings

Mollie West Duffy

Liz Fosslien

Big Feelings offers an insightful and approachable guide to managing complex emotions. The book explores feelings such as uncertainty, comparison, anger, burnout, and perfectionism, providing practical strategies to turn overwhelming emotions into manageable ones. It combines surprising science with personal stories and original illustrations to help readers understand and navigate their emotions more effectively.

The Culture Map

Breaking Through the Invisible Boundaries of Global Business

Erin Meyer

In 'The Culture Map,' Erin Meyer presents a comprehensive framework for understanding and managing cultural differences in the global workplace. The book introduces an eight-scale model to analyze how cultures vary along different dimensions, such as communication styles (high or low context), leadership approaches (hierarchical or egalitarian), and feedback methods (direct or indirect). Meyer uses engaging real-life stories and anecdotes to illustrate common misunderstandings and provides actionable advice for improving international collaboration. The book is essential for anyone working in multicultural teams or managing global projects, offering practical tools to enhance communication, leadership, and decision-making across diverse cultural contexts.

Radical Candor

Be a Kick-ass Boss Without Losing Your Humanity

Kim Scott

Radical Candor by Kim Scott offers a practical approach to management by emphasizing the importance of caring personally and challenging directly. The book argues that effective managers must find a balance between being empathetic and providing clear, honest feedback. Scott draws from her experiences at Google and Apple to provide actionable lessons on building strong relationships, giving feedback, and creating a collaborative work environment. The book introduces the concept of 'radical candor' as the sweet spot between obnoxious aggression and ruinous empathy, and provides tools and strategies for managers to implement this approach in their daily work.

Rest

Why You Get More Done When You Work Less

Alex Soojung Kim-Pang

In 'Rest,' Alex Soojung-Kim Pang challenges the myth that harder work leads to better outcomes. He combines scientific research with historical examples of writers, painters, and thinkers to demonstrate the importance of 'deliberate rest' in enhancing productivity and creativity. The book emphasizes the need to treat rest as an active and essential part of a balanced life, highlighting practices such as daily naps, long walks, and deep play to achieve fulfillment and success.

Tom Lake

Ann Patchett

Quiet

The Power of Introverts in a World That Can't Stop Talking

Susan Cain

In 'Quiet', Susan Cain presents a comprehensive argument that modern Western culture misunderstands and undervalues the traits and capabilities of introverted people. She charts the rise of the 'Extrovert Ideal' and explores how it permeates various aspects of society, including workplaces, schools, and social interactions. Cain draws on research from biology, psychology, neuroscience, and evolution to demonstrate that introversion is common, normal, and valuable. The book offers advice for introverts on functioning in an extrovert-dominated culture and advocates for changes to support and recognize the contributions of introverts. It also distinguishes between introversion, shyness, and anti-social behavior, and highlights the unique strengths of introverts, such as deep thinking, persistence, and excellent negotiation skills.

New episodes come out every Monday, Wednesday, and Friday for free, with 1-week early access for Wondery+ subscribers.

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These seven rules illustrate a middle path between completely stifling your emotions and bringing your whole self to the office.

Liz Fosslien is an expert on emotions at work and is also on the leadership team at Atlassian's Team Anywhere and previously served as the head of content and communications at Humu. She has been featured by TED, The Economist, Good Morning America, The New York Times, and NPR.

Mollie West Duffy is also the head of Learning and Development at Lattice, and was previously an Organizational Design Lead at global innovation firm IDEO, and a research associate for the Dean of Harvard Business School. She has worked with companies of all sizes on organizational development, leadership development, and workplace culture.

Liz and Mollie are the co-authors of No Hard Feelings: The Secret Power of Embracing Emotions at Work and Big Feelings: How to Be Okay When Things Are Not Okay

In this episode we talk about:

Why not acknowledging your emotions can lead to worse outcomes
How to understand the data that comes from emotions
The importance of psychological safety
And how to recognize burnout before it’s too late

Full Shownotes:https://www.tenpercent.com/tph/podcast-episode/Liz-Fosslien-and-Mollie-West-Duffy

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