The Knowledge Project with Shane Parrish #30 Margaret Heffernan: Collaboration and Competition
83 snips
Mar 13, 2018 AI Snips
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Transformative Sharing Sessions
- Margaret Heffernan observed her US employees working diligently but lacking connection.
- Implementing Friday afternoon sharing sessions transformed team dynamics, fostering camaraderie and human connection.
The Importance of Social Capital
- Organizational success hinges on interconnectedness, trust, and mutual support among individuals.
- These elements aren't automatic and often require conscious effort to cultivate.
The Pitfalls of Forced Ranking
- Organizational rivalry, often fueled by systems like forced ranking, hinders collaboration.
- It creates a disincentive to help others, impeding knowledge flow and problem-solving.