The Andrew Faris Podcast Matt Bertulli (Lomi, Pela Case) Is All About Customer Experience
Feb 7, 2023
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Introduction
00:00 • 3min
Do You Have a Passion for Compostables?
02:52 • 2min
You're Not All Up and to the Right All the Time
04:28 • 3min
Are You Getting a Return on Investment?
07:58 • 3min
How Do You Automate Your Customer Experience?
10:40 • 4min
Why UGC Doesn't Work for Lomi?
14:10 • 2min
Customer Experience Matters a Ton
16:07 • 2min
How Do I Measure Word of Mouth?
17:59 • 3min
What's Going On?
20:32 • 3min
Lomi's - I'm Saving the Planet by Buying a Pila Case
23:11 • 2min
Pila Case - You Care About the Planet?
24:42 • 2min
The CEO Thing Is Like a Whole Animal
27:02 • 2min
Digital Marketing
29:05 • 3min
What's Your Personal Competitive Advantage?
32:02 • 2min
Is Cact LTV the Right Principle?
34:17 • 2min
How to Connect Your Finances to Your Facebook Ad Account Structure
36:02 • 3min