Chapters 
 Transcript 
 Episode notes 
 1  2  3  4  5  6  7  8  9  10 
 Introduction 
 00:00 • 4min 
 What's the Job to Be Done at Mural? 
 03:49 • 4min 
 What's the Language Around Jobs to Be Do? 
 07:59 • 3min 
 The Language of Jobs to Be Done Expulses All That From Your Vernacular 
 10:37 • 2min 
 The Value of Jobs to Be Done to Reluctant Stakeholders 
 12:23 • 4min 
 The Benefit of Jobs to Be Done 
 16:21 • 2min 
 Human Centered Design and Jobs to Be Done 
 18:32 • 3min 
 What's the Best Word for That? 
 21:49 • 2min 
 Is There a Job to Be Done? 
 24:03 • 5min 
 The Pragmatism of Jobs to Be Done 
 28:37 • 3min 


