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The Informed Life

Latest episodes

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Sep 22, 2024 • 40min

Tamsen Webster on Communicating Change

Tamsen Webster, a consultant and author known for helping leaders enact large-scale change, dives into the art of communication in driving transformation. She discusses her book, highlighting the distinction between informing and persuading to inspire action. Tamsen shares her personal journey through anxiety, showcasing how it fuels her passion for change. She categorizes stakeholders into four groups, emphasizing tailored communication strategies. Practical tips for effective messaging make this conversation both insightful and actionable.
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Sep 8, 2024 • 41min

Luc Beaudoin on Hookmark

Luc Beaudoin, co-founder and CEO of CogSci Apps and an adjunct professor at Simon Fraser University, dives into the innovative productivity tool Hookmark. He discusses how ubiquitous linking can streamline information management, helping users achieve deep focus. Luc emphasizes the importance of cognitive science in enhancing productivity and the role of deliberate practice for knowledge workers. He also touches on automation in user experience and the integration of advanced tools to make digital workflows more efficient. A must-listen for anyone looking to optimize their work!
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Aug 25, 2024 • 43min

Chris Risdon on Service Design

Chris Risdon, a Senior Staff Designer at eBay and co-author of 'Orchestrating Experiences,' dives into the importance of service design in today's tech landscape. He explains how service design enhances user experiences across various channels, particularly as AI changes the game. The conversation covers the complexity of service ecosystems, the need for cohesive orchestration in user interactions, and the rising expectations from users in an information-rich world. Chris also shares insights on navigating challenges within the field.
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Aug 11, 2024 • 46min

Jodi Forlizzi on Designing With AI

Jodi Forlizzi, a leader in Human-Computer Interaction at Carnegie Mellon, discusses the evolving landscape of design amid AI advancements. She explores how designers must adapt to new technologies, highlighting the necessity of creativity and ethical considerations in their work. The conversation delves into the importance of holistic systems in areas like elder care and hospitality, emphasizing the need for educational reforms in design to prepare future talent. Forlizzi also shares insights on collaboration and her upcoming book 'Unremarkable AI,' focusing on design education.
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Jul 28, 2024 • 42min

Greg Petroff on the State of Design

Greg Petroff, a celebrated executive design leader known for his work at GE, Google, and Cisco, discusses the evolving landscape of design. He emphasizes the importance of a 'Possibilitarian' mindset for designers facing industry challenges. The conversation dives into adaptive thinking and playful experimentation as keys to fostering innovation. Greg also addresses the impact of AI on design practices, advocating for intentional user-focused strategies. His insights encourage designers to embrace new ventures and engage more actively in shaping the future.
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Jul 14, 2024 • 44min

Colin Eagan and Jeffrey MacIntyre on Personalization

Colin Eagan and Jeffrey MacIntyre discuss personalization in design and user experience, exploring the spectrum of technology personalization and the impacts of AI-driven personalization in businesses. They highlight ethical dimensions, system capabilities, and tools for teams in the evolving landscape of personalization design.
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Jun 30, 2024 • 46min

Harry Max on Prioritization

Harry Max, an executive player coach, shares insights from his book Managing Priorities, focusing on practical prioritization strategies for individuals and organizations. He discusses the importance of clear communication, strategic decision-making, and leadership in navigating complex challenges. The podcast also explores the parallels between satellite operations and coaching, emphasizing the significance of clarity and precision in execution.
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Jun 16, 2024 • 40min

Stéphanie Walter on Neurospicy

Stéphanie Walter, a UX researcher and designer, discusses her journey in UX research, creative side projects, and promoting neurodiversity through Neurospicy. She shares insights on the importance of inclusive design, embracing uncertainty, and focusing on joy and personal growth in times of disruption.
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Jun 2, 2024 • 42min

Rachel Price on Responsible AI

Rachel Price, Principal Information Architect at Microsoft, discusses responsible AI design. Topics include managing content challenges, generative AI impact on users, advocating for responsible AI practices in product design, navigating pitfalls of new technology, and understanding responsible AI stewardship essentials.
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May 19, 2024 • 38min

Emily Campbell on The Shape of AI

Design leader Emily Campbell discusses developing a pattern language for working with AI, importance of multidisciplinary approaches, visual and interactive patterns in AI technology, conversational design evolution, and empowering individuals to engage with data.

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