Business of Story

#372: Your MBA Class on Business Storytelling in Under 60 Minutes

Aug 15, 2022
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INSIGHT

Brains Prefer Narrative Over Facts

  • Humans make sense of the world through narrative, so non-narrative communications fail to engage the limbic brain.
  • Use a problem-complication-resolution structure to trigger pattern-seeking and emotional decision-making.
ADVICE

Use ABT Then Five Elements

  • Use the ABT (And, But, Therefore) to structure any message into agreement, complication, and consequence.
  • Combine ABT with the five primal elements to tell a concise anecdote that connects emotionally in under 90 seconds.
ADVICE

Tell One Person's Story

  • Boil communications down to individual stories about one person who was helped rather than listing features or broad impact.
  • Use time, location, single protagonist, surprising outcome and aha to make the anecdote memorable.
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